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We wish to advise that we will be closed for the public holiday on the 2nd of October. Apologies for any inconvenience.

We advise that our workshop will be closed for the Christmas period from the close of business on Friday the 20th of December and reopening on Monday the 30th of December

Please note we will be closed from midday 31st of December, reopening Thursday 2nd of January

Hervey Bay Service Centre take great pride in offering their clients personalised and friendly service.

Conveniently located in Pialba, QLD, the business is a member of the Repco Auto Tech training program, ensuring their technicians are kept fully up to date with modern vehicle repair methods.

Hervey Bay Service Centre have a wealth of experience in servicing all makes and models, including commercial fleet vehicles. As a Repco Authorised Service centre, they have a commitment to high quality workmanship, ensuring the very best in automotive care.

Expert European Car Servicing in Pialba When it comes to servicing European and luxury vehicles, you want nothing less than expert care and precision. At Hervey Bay Service Centre, located in the heart of Pialba, we understand that your vehicle represents more than just a mode of transport—it’s a symbol of sophistication, performance, and engineering excellence. That’s why we offer tailored servicing solutions designed to keep your prestige vehicle running at its peak.

Our team of highly trained technicians specialise in European and luxury car servicing, combining in-depth knowledge with state-of-the-art equipment to deliver exceptional results every time. Whether you drive a sleek German sedan, a high-performance Italian sports car, or an elegant British luxury vehicle, we have the expertise and passion to provide top-tier care. Plus, with our commitment to unparalleled customer service, we ensure every visit is as seamless and satisfying as the drive itself.

At Hervey Bay Service Centre, we believe in going above and beyond to meet the needs of discerning vehicle owners in Pialba. With a full range of specialised services and a dedication to quality, we’re here to help you maintain your vehicle’s impeccable performance and luxurious feel for years to come. Unmatched Expertise in European and Luxury Cars At Hervey Bay Service Centre, we take immense pride in being the trusted specialists for European and luxury car servicing in Pialba. Our team possesses extensive knowledge and a deep understanding of prestigious marques, ensuring that your vehicle receives the care and precision it deserves. With years of experience and a passion for premium automotive engineering, we expertly cater to a wide range of brands, including BMW, Audi, Mercedes Benz, Volvo, Jaguar, Land Rover, and more.

What sets us apart is our commitment to staying at the forefront of automotive technology. Our technicians undergo regular training to keep up-to-date with the latest advancements in European and luxury vehicle systems, ensuring they are well-versed in the specific requirements of each make and model. This specialised training enables us to handle complex systems and unique engineering with confidence and precision.

To provide a service that matches the high standards of your vehicle, we utilise cutting-edge tools and diagnostic equipment tailored to European and luxury car specifications. This allows us to identify and address any issues with pinpoint accuracy, whether it’s a minor maintenance check or a more intricate repair. From advanced engine diagnostics to fine-tuning high-performance components, we are equipped to handle every aspect of your vehicle’s needs.

At Hervey Bay Service Centre, we understand that European and luxury cars are built with precision and performance in mind, which is why we approach every service with meticulous attention to detail. We follow manufacturer-recommended guidelines to maintain your vehicle’s warranty and optimise its performance, reliability, and longevity. Our expertise extends to everything from routine servicing and brake repairs to complex transmission work and electronic system recalibrations.

Choosing us means trusting your vehicle to a team that genuinely understands and respects the craftsmanship behind every European and luxury car. We strive to exceed expectations with every service, ensuring your vehicle continues to deliver the exceptional performance and comfort it was designed for. Comprehensive Care for Your Prestige Vehicle At Hervey Bay Service Centre in Pialba, we are proud to offer a wide range of comprehensive services designed to meet the needs of European and luxury car owners. Our dedication to delivering premium care means that every service we provide is carried out with precision and attention to detail, ensuring your vehicle performs at its best and remains in pristine condition.

One of our key offerings is log book servicing. Adhering strictly to the manufacturer’s specifications, we maintain your vehicle’s warranty and ensure it stays in optimal condition. Our team works meticulously to cover every detail outlined in the log book, using only quality parts and fluids that meet or exceed manufacturer standards. This not only keeps your car running smoothly but also enhances its long-term reliability and resale value.

Keeping your vehicle comfortable and efficient is essential, which is why we provide expert air conditioning servicing and repairs. Whether your air conditioning system requires a gas recharge, a leak repair, or a complete overhaul, we use advanced tools and techniques to ensure it functions effectively. A properly maintained air conditioning system not only enhances your driving experience but also plays a key role in demisting your windows for safer journeys.

Our cutting-edge diagnostics services are designed to quickly and accurately identify any issues within your vehicle’s complex systems. Modern European and luxury cars rely on highly advanced electronics, and our state-of-the-art diagnostic equipment enables us to pinpoint problems, whether it’s related to the engine, transmission, braking system, or electronics. By addressing potential issues early, we help prevent costly repairs and ensure your car continues to perform as intended.

Engine reconditioning is another area where we excel. Our technicians have the skills and experience to breathe new life into your engine, whether it requires a minor refresh or a complete rebuild. From addressing wear and tear to enhancing efficiency, our engine reconditioning services are tailored to meet the specific requirements of your vehicle’s make and model, ensuring smooth performance and longevity.

For those who seek enhanced performance from their vehicle, we offer specialised care tailored to performance cars. Whether it’s tuning, upgrading components, or fine-tuning your car’s systems to unlock its full potential, our team understands the intricacies involved in achieving superior performance without compromising reliability. Our commitment to precision ensures that your performance vehicle is cared for with the utmost expertise.

At Hervey Bay Service Centre, we take pride in being a one-stop destination for all your vehicle’s servicing and repair needs. From routine maintenance to specialised services, our goal is to provide a seamless experience that prioritises your car’s performance, safety, and comfort. Trust us to care for your European or luxury vehicle with the professionalism and expertise it deserves. Exceptional Customer Care for Your Prestige Vehicle At Hervey Bay Service Centre, we are dedicated to making your experience as comfortable and convenient as possible. We understand that maintaining a European or luxury vehicle can sometimes feel like a chore, which is why we’ve gone the extra mile to include thoughtful features designed with you in mind.

To keep your day running smoothly while your car is being serviced, we offer courtesy vehicles, allowing you to carry on with your schedule without disruption. If you’d prefer to wait, our comfortable waiting lounge is equipped with everything you need to relax or stay productive. With complimentary Wi-Fi, refreshments, and a welcoming atmosphere, you can sit back knowing your car is in expert hands.

Additionally, we know that a clean car adds to the enjoyment of driving a luxury or European vehicle. That’s why we provide complimentary car washes with every service. When you pick up your vehicle, it will not only perform at its best but also look immaculate, reflecting the level of care we put into every detail.

Our focus is on delivering a seamless and enjoyable experience from start to finish. Whether you take advantage of our courtesy vehicles, relax in our waiting lounge, or appreciate the finishing touch of a freshly washed car, you can trust that every aspect of your visit to Hervey Bay Service Centre in Pialba is designed to exceed expectations. Sustainability and Eco-Friendly Car Care Solutions At Hervey Bay Service Centre, we take our environmental responsibility seriously and strive to implement eco-conscious practices in every aspect of our operations in Pialba. We understand the importance of protecting the planet while delivering exceptional service, and this commitment is reflected in our daily processes.

Our accreditation with the ARC Tick for air conditioning services is a key example of our dedication to environmentally responsible practices. This certification ensures that we handle refrigerants in a way that minimises their impact on the environment. Whether we are recharging, repairing, or maintaining your vehicle's air conditioning system, you can trust that we follow strict guidelines to prevent the release of harmful substances into the atmosphere. By choosing us for air conditioning services, you are also contributing to efforts that help protect the ozone layer.

In addition to our ARC Tick approval, we actively work to reduce waste and promote sustainability throughout our workshop. We prioritise the use of high-quality, eco-friendly products wherever possible, ensuring they meet industry standards without compromising performance. Recycling is another important part of our commitment—whether it’s oil, batteries, or other automotive materials, we ensure they are disposed of responsibly to reduce their environmental footprint.

At Hervey Bay Service Centre, we are proud to offer premium European and luxury car servicing while actively prioritising the health of our planet. Our combination of expertise, eco-conscious practices, and forward-thinking solutions means you can trust us to care for your vehicle with the environment in mind. Why We Are Your Perfect Automotive Partner When it comes to choosing the right care for your European or luxury vehicle in Pialba, Hervey Bay Service Centre stands out as the clear choice. Our team combines unrivalled expertise, state-of-the-art technology, and a genuine passion for premium vehicles to deliver an exceptional standard of service. From regular maintenance to intricate repairs, we provide a full range of services tailored to the unique needs of prestigious car brands, ensuring your vehicle performs flawlessly.

At Hervey Bay Service Centre, we understand that owning a European or luxury vehicle is an investment, and we’re dedicated to helping you protect and enhance that investment. Our technicians are not only highly skilled but also stay current with the latest advancements in automotive technology, so your car is always in capable hands. By using top-quality parts and following manufacturer guidelines, we ensure your vehicle maintains its warranty and continues to perform as designed.

Our commitment goes beyond technical excellence. We take pride in delivering a customer experience that is as premium as the vehicles we service. From offering courtesy cars and a comfortable waiting lounge to providing complimentary car washes, every detail is designed to make your visit as convenient and enjoyable as possible. We also prioritise eco-friendly practices, giving you peace of mind that your car is being serviced responsibly and sustainably.

Choosing Hervey Bay Service Centre means entrusting your car to a team that values quality, precision, and personalised care. Whether you need routine servicing or specialised repairs, we’re here to provide an experience that matches the excellence of your vehicle. With our focus on expertise, comprehensive offerings, and outstanding customer service, you can drive away with confidence, knowing your pride and joy is in the best hands in Pialba. If you're searching for an experienced BMW mechanic, an Audi service, or someone to protect your luxury investment with qualified European car expertise, please don't hesitate to contact us or book a service today.

Experience exceptional European and luxury car servicing in Pialba with Hervey Bay Service Centre. Expert care, comprehensive services, and personalised attention for your prestige vehicle.

European Car Care in Pialba: We’ve Got You Covered

To help you understand Log Book servicing and learn more about Hervey Bay Service Centre in Pialba, please read the questions and answers below: What is a Log Book Service? Your vehicle's manufacturer specified time or KM's for item replacement or maintenance. What happens if I miss a Service? You can catch up at the next service but be aware that this increases the chances of damage to your car if issues are not detected early. Will I lose my New Car Warranty if I don't go back to the dealer? No.  There is no requirement under the Australian Consumer Law for a vehicle to be serviced by an authorized dealer in order for the consumer guarantees and manufacturer’s warranty to apply, provided the service is accordance with the specified requirements by a qualified mechanic or service centre. Hervey Bay Service Centre is fully qualified to service new vehicles. We have more information on this for you in our article. Please click here. I have lost my Log Book, do I need it? No, we keep your records on file when we service your vehicle. If you are a new customer bring in your previous invoices. Do you provide Digital reports for the work you have done? or a digital report of what's wrong with my car? Yes we can provide a digital report upon request. Chat with our friendly staff for more info. How long will the service take? Depending on which service is due, the servicing time can vary. When you book in we can give you an estimate. How much will my service cost? Call us with your vehicle details and we can organise a quote for your service. How can I pay for my Service? We accept Cash, EFTPOS or Credit Card. What is the earliest time I can bring my car in? Our office is open at 8am so you can drop off then. Can I drop off my car after hours? Yes you are welcome to drop off your car out of hours, however, please let us know at time of booking. Is there a secure key drop off box after hours? We do have a Secure Key drop off box. Please let us know at time of booking you will be using this. Can I collect my car after hours? By prior arrangement, you can collect your car after hours. Chat with our friendly staff to make payment prior to collecting your car. Can you pick up my car from home? If you live within our service are we can definitely organise to collect your car from home or office. Please book in advance so we can allocate staff and time. Can you drop me home when I deliver my car for servicing or repair? Yes we can drop you home, please arrange prior. What happens if something is not right after my car service? We take great pride in our work, but if something doesn't seem quite right then let us know and we can organise to inspect the issue. Plus you have the added assurance of our REPCO Nationwide Warranty if you find yourself out of town.  Will you give me reminders when my next sercive is due? Yes, we will advise you when your next service is due. Can my car be serviced at the same time it is repaired? Yes, we can arrange for your car to be serviced at the same time it is in for repairs. Please let us know in advance so we can allocate time and staff. How do I book in a Service? To book in your car please call our expert team during business hours or use our easy online booking enquiry form 24/7. Please provide as much details about your vehicle and what you need done or concerns you have. I don't drive much, do I still need a service? Yes, you certainly do. We suggest you still book in a service once a year. Can you fix other things while my car is being serviced? It is most convenient to have repairs done while your car is in the workshop for a service. If you are aware of the issue, then let us know in advance so we can order in parts and allocate more time for your job. Otherwise we can rebook you car in for repairs. Can you wash my car? Yes we have the facilities to wash your car. Please advise us when making a booking. What type of oils and parts do you use? We use only the best oils and parts for all car servicing and repairs. Do you check my brakes during a service? Rest assured, we check your brakes at every service and record the thickness of your brake pads. 

Hervey Bay Service Centre share their customers frequently asked questions about Log Book servicing

Frequently Asked Questions about Log Book servicing 

Don't be "that car" stuck on the side of the road with steam pouring from under the hood. Overheating car's arent just caused by hot weather, your engine gets hot, really hot, and it's the radiator and cooling system that does all the work to keep your car, and you, from being damaged by all that heat. A fluid called coolant in the system also prevents liquids from freezing and protects the system from corrosion as well. Signs you need a radiator flush or cooling system service: If your dashboard shows your car is running hotter than normal, your vehicle is overheating or you are leaving puddles of coolant where ever you park it is best to have your cooling system checked over by a professional. If your vehicle is showing these symptoms come and see the team at Hervey Bay Service Centre We will give your radiator and cooling system a well deserved service. Our qualified mechanics will perform a proper radiator flush, using a solution which is designed to remove any build up. When the cooling system has been cleaned out, the solution is emptied, fresh new coolant is added and your car's cooling system will be running like a dream: a radiator flush might be just what your car needs to bring it back to peak performance. What are the benefits of a radiator flush? Your radiator will be more efficient, reliable and live longer. Your engine will be more efficient and have an increased life expectancy. Boost the performance and power of your engine Your water pump is further protected as it is better lubricated. What happens if I don't get a radiator flush or service? Over time rust and scale deposits accumulate and the whole system becomes choked and it becomes less effective at cooling and protecting your car. This build up of rust and debris can damage the important parts of your cooling system including your water pump, radiator, hoses and thermostat, affecting the lifespan of those parts and leading to expensive repairs or replacements in the future.

If your car is overheating you can't just blame the weather, your engine gives off a lot of extreme heat and it's the radiator along with the rest of the cooling system that stops your car, and you, from being damaged by all that heat.

Radiator Flush Service

Hervey Bay Service Centre answers your questions about your Car Air Conditioning System. 1.	How do I know if my Vehicle’s Air Conditioning System requires servicing? When your Air Conditioning is not blowing cold air from the vents is generally the most common indicator that the system requires attention from a qualified and licenced technician.   At Hervey Bay Service Centre we will check the temperature of your Air Conditioning system as part of your regular log book and general servicing. If this temperature is higher than normal we will advise the customer that further diagnosis is required. At this point we can inspect the Air Conditioning System and perform a service if required or a quote for replacement of any failed components of the system. 2.	Why Should I Service my Vehicle’s A/C System Regularly? Regular service of every 12 to 24 months will help in reducing the chance of premature part failure. Over time the components such as hoses, or any of the parts that form part of the system, can become loose, crack, or deteriorate to such a degree that leaks occur and the refrigerant escapes. Keeping these items checked regularly can help in preventing premature part failure. 3.	Why isn’t the Air Conditioner Blowing Cold Air? The main reason that this can happen is that the Air Conditioning compressor isn’t being cooled properly. To cool the compressor, the system must not be running low on refrigerant. This can be solved with a simple air conditioning service through Hervey Bay Service Centre. If you continue to operate the air conditioner under these circumstances, you run the risk of causing damage to the system resulting in irreversible failure of its components. 4.	What parts make up the vehicle's Air Conditioning System? Refrigerant The liquid/gas used as the ‘active’ ingredient in the A/C system. It is used to absorb heat from surrounding air and changes in composition from gas to liquid at various points in the process. Compressor The compressor is at the heart of the A/C system. It is the ‘pump’ that pressurises and circulates the refrigerant through the system. The compressor is powered by a drive belt that is connected to the engine crankshaft. A clutch system is used to engage and disengage the compressor (so the A/C can be turned on and off) when the engine is running. Condenser The condenser converts the high-pressure gas refrigerant into a liquid. It is similar to a radiator and cool air flows around it removing heat from the refrigerant inside. Removing heat from the gas changes its state from vapour to liquid. Receiver The liquid refrigerant flows to the receiver, a component that removes moisture from the refrigerant. Expansion valve The expansion valve is the point at which the high-pressure system becomes a low-pressure system. The valve allows the pressurized refrigerant to expand, at which point it converts back to a gaseous state. At this point, the refrigerant is extremely cold. Evaporator The evaporator resembles a small radiator and is located behind the dash near the cabin. Cold, low-pressure refrigerant flows through the evaporator and a blower fan pushes air across it. The refrigerant in the evaporator works to absorb the heat and remove moisture from this air and the result is a cold, dry breeze flowing into the cabin. The refrigerant is then moved back to the compressor at which point the process starts again.

Over time the components such as hoses, or any of the parts that form part of the system, can become loose, crack, or deteriorate to such a degree that leaks occur and the refrigerant escapes. Hervey Bay Service Centre recommend a Regular Service of every 12 to 24 months will help in reducing the chance of premature part failure.

Car Air Conditioning System & Servicing FAQ

Are you ready to hit the road with confidence? We’re giving 21 lucky winners the chance to win a $100 voucher for Repco Authorised Service! That’s one winner every day for 21 days. Whether your car needs a service, a tune-up, or just a little TLC, this is your chance to get it sorted – on us! All you need to do is hop on over to www.repcoservice.com and go on a little hunt... if you find the easter egg - make a note of what page it's on and then enter your favourite road trip destination! 
A little hint - You might CHOOSE US if you need a LOGBOOK SERVICE!
Happy Hunting ! 

We’re giving 21 lucky winners the chance to win a $100 voucher for Repco Authorised Service!

Win $100 off your next service!

It is so important to have clean Brake Fluid for optimal braking. Moisture can build up in the fluid which ruins braking efficiency, increases the corrosion of brake system components and can cause total brake failure. Clean brake fluid not only protects your safety it also prolongs the life of your braking system components by preventing corrosion. Hervey Bay Service Centre are qualified to perform a wide range of brake services and repairs using quality parts, all covered by our Nationwide Warranty. When it comes to brake safety - we don't stop - so you will when you really need to. At Hervey Bay Service Centre we offer a Vehicle Inspection report, upon request, with every full car service which includes a written review of your brake fluid, master cylinder, front and back discs and pads, calipers and cylinders and more. This report lets you know if there is immediate or future need for repairs to your vehicle allowing you to be safe or budget in advance.

Clean brake fluid not only protects your safety it also prolongs the life of your braking system components by preventing corrosion…

Hervey Bay Service Centre

Cars are our passion.

European Car Care in Pialba: We’ve Got You Covered

Frequently Asked Questions about Log Book servicing

Radiator Flush Service

Car Air Conditioning System & Servicing FAQ

Win $100 off your next service!

Brake Fluid Flush